Seth Vargo

Dropbox Hasn't Learned their Lesson

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Seth Vargo

Evangelism, Technology, Rants, and Pants


DropboxRant

Dropbox Hasn't Learned their Lesson

Posted on .
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DropboxRant

Dropbox Hasn't Learned their Lesson

Posted on .

You would think less than a month after a very popular HackerNews article on how Dropbox Hacks Your Mac, the file sharing company would be careful about the activities they are performing in their software distribution. Nope, not Dropbox. Today they released an update that adds a hacky overlay UI element to finder that cannot be disabled!

Like most security-conscious folks, I disabled the Dropbox finder integration and revoked all the privileges the software requested. I did a full uninstall and scrub. Today, while browsing some files in Finder, I noticed a fancy little popup bar:

New Dropbox Mac UI
Hack

If your first reaction was "that looks like the Yahoo search bar in Internet Explorer from 2004", you are not alone. Thankfully this bar only shows up when you are inside a Dropbox-managed folder. But here's the worst part:

You can't disable this finder integration!

That's right. You can't disable it. Even with Finder integration completely disabled, this magic little bar still floats its way all over your UI:

Dropbox Finder Integration
Disabled

The only way to disable this this is to completely quit Dropbox. I am very curious how they are even pulling this off, since I have also disabled Dropbox access to Accessibility in my system preferences as well on Sierra.

Update: As some folks have pointed out, there is a "Finder toolbar" option that is enabled. Toggling that yields no results, although maybe it will work in the future.

Simply Awful

Aside from the fact that this banner looks like something free software would install as a toolbar, it has some serious UX issues. I question if Dropbox actually tested this thing. Here is a short GIF illustrating the problem:

Dropbox Finder UX Does Not Work

Heaven forbid you have more than 15 files in a folder, because you aren't allowed to click on them anymore. If you try, you'll accidentally click the "Feedback" button, which will take you to a webpage that doesn't even list this "feature" in the list. Here's some feedback Dropbox:

stop. doing. this. shit.

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Seth Vargo

https://sethvargo.com

Seth Vargo is the Director of Technical Advocacy at HashiCorp. Previously, Seth worked at Chef (Opscode), CustomInk, and a few Pittsburgh-based startups. He is the author of Learning Chef and is passionate about reducing inequality in technology. When he is not writing, working on open source, teaching, or speaking at conferences, Seth enjoys spending time with his friends and advising non-profits. He loves all things bacon.